Breeze Q&A - Middlebury Congregational Church

Can I pledge through Breeze?

Not yet. Breeze allows only the treasurers to add and edit pledges, probably for security reasons. Members can view their pledges and see their payments toward the goal. So to make your pledge, please return your pledge card or email Diane.

How do I make contributions toward my pledge?

Two ways. You can make your contributions from the Giving section of your Breeze account Dashboard, or you can contribute from the Giving page on our website. If the name and email you provide there matches the information we have in Breeze, your gifts will show on your Giving page in Breeze.

How do I create my Breeze account?

Create your account here by entering your name and email address. If these match your information in Breeze, you will see your Dashboard.

How do I set up a recurring donation?

From the Giving page form, enter the amount for each donation. In the first pulldown menu, change the default “Give to General Fund” to the name of the fund that matches your pledge (such as “2022 Pledge”). Then change the “Give this One Time” from the second pulldown menu to the frequency you wish to give (such as “Give this Weekly”). Finally, choose either “Give by Credit/Debit Card” or “Give by ACH Bank Transfer.” Then click Continue.

Enter the amount of your gift, then select the fund you wish to give to. To match it to your pledge, select the fund for that pledge.

Breeze assumes you are paying one time. To make a recurring gift, use the pull-down menu to choose the frequency of the gift.

When you set up a payment, Breeze will ask whether you want to pay from a card or bank account. Fees for ACH transfers are generally lower.

Fill in your name, email, card or account information, city, state, and Zip Code. You may add comments (for example, an in memoriam). And if you want the church to receive the full value of your contribution, check the box to cover the processing fee. (Fees are usually less for ACH transfers than for card transactions.) Thanks!

The payment form asks for your name and email address. If that matches a profile in our database, your card will be linked through Stripe to your Breeze profile. We never see your paying account information. By checking the box, you can add the processing fee to your donation so that the church receives the full amount of your gift.

Why can’t I see and edit my recurring donation in my Dashboard?

Two possible reasons. Sometimes the first donation is processed as a one-time rather than a recurring gift. If that happens, try a second time and make sure to select the frequency.

Also, recurring donations don’t seem to appear in your profile until the first gift is processed. If you have predated your gift, it may not appear until that date.

Wait! I know I gave more earlier this year. Where’d it go?

It’s in our QuickBooks system. Only gifts processed through Breeze online giving are automatically added to your profile. Contributions made earlier in the year under the old system, or by check or other means, will not appear until the two systems are reconciled.

How do I change or cancel my recurring donation?

On your Contributions page, click on Recurring Gifts. Select the one you wish to edit and click Change on the right to edit. You can change whether you pay the processing fee, the amount of the gift, or the frequency. Choose More to edit the Fund, date, or account number you give from. To cancel, select Stop Recurring Gift.

Your turn! Do you have a question

Feel free to add yours here, and we’ll try to answer it and add it to this page. Thanks!